The Easiest Way To Sell To Peopleā¦ Without Having To Actually Sell.
Over the last week and a half Iāve gotten back into sales in addition to marketing for one of my clients.
See, after we had brought in 10 or so leads for the business, it seemed odd that not a single one had become a customer. I asked a few questions, and it sounded like the client was focused on the sale on the sales calls instead of on the customer.
This is a common mistake. Iāll explain why, and what the solution is in this article.
Few things are as annoying as a salesperson trying to sell you something you donāt want, need or care for.
Donāt get me wrong - Iāve been in selling for most of my adult life. In fact I think weāre all in sales, but thatās a bit of a philosophical tangent I wonāt go into todayā¦ I love sales and I can appreciate it when a salesman is actually good at his job.
With that being saidā¦ I can DEFINITELY understand why sales has a reputation for sleaziness, and how annoying a bad salesperson can be.
It doesnāt have to be like this. You can actually sell without being annoying, without being sleazy, and without resorting to high-pressure guilt-tripping.
How To Sell Without Being Annoying
When you watch movies like The Wolf of Wall Street, Boiler Room and Glengarry Glen Ross you get a feel for how to sell by being a manipulative sociopath.
This is a conversation from Boiler Room between a customer (C) and the salesman (S):
C: I have to talk to my wife first.
S: Ok, what kind of a job do you have?
C: Iām a purchasing manager.
S: So you make decisions at your job, right?
C: Yes, I do.
S: So do you call your wife before you make every decision?
C: Well, uhhhm, thatās a bit different.
S: How is that different? Besides, itās YOUR money. You earned it. And youāre just investing, right?
Making comparisons that are as solid as a wet cardboard box, forcing people into a āyes funnelā so they agree with you, etc.
Itās all classic stuff andā¦ Iāve never liked it.
If you think about it, it doesnāt even make sense.
If you sell a good product and the client can benefit from using thatā¦ why would you have to handle 312 objections?
And thatās the real secret.
Most people spend most of their time selling to the wrong people.
The Sales ClichƩ That Changed My Life
My first mentor gave me a one-liner that Iāll never forget.
āPeople love to buy, they hate to be soldā.
He told me this after he looked over my sales presentation. It was his way of saying that the presentation wasā¦ not great.
(Heād use different words, but Iāll let you use your imagination to fill in the gaps).
I followed his advice and instead of trying to pitch my stuff constantly I started to focus on asking questions, qualifying customers and figuring out if we were even a good fit.
If it looked like we werenāt a good fit, Iād do something revolutionary.
I thanked them for their time and left them alone.
This did two things:
It saved me hours and hours and hours of time.
It saved me untold amounts of frustration, stress, and tension.
It allowed me to use much more time talking to prospects that were a good match.
Selling is much easier if you come from this angle.
Ask questions to find out what their problem is.
Tell them what your solution could do for them.
Ask if they want that.
Try it out for size. I think youāll enjoy it a lot. It sure beats using high-pressure tactics, manipulation, twisting their arm and getting stuck in endless discussions.
Talk soon,
Sam